What Information We Collect and Why
When you create an account, we collect your name, email address, contact number, and the e-wallet identifier you use — whether that is your DANA number, OVO account, or GoPay registered phone. This is necessary to process deposits, verify withdrawals, and match your identity to your
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account wallet. During active sessions, we also log device type, browser version, IP address, and session timestamps so we can detect unusual login patterns and flag anything that looks out of place. Payment transaction records — amounts, timestamps, and wallet references — are stored for compliance
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and to help resolve any disputes you raise with our support team. We do not sell your personal data to third parties. Where we work with technical partners to operate the platform, those partners are bound by data-handling obligations consistent with this policy. Data retention periods
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vary by data category; account records are kept for as long as your account remains active and for a period after closure as required by applicable rules. If you are in Depok or anywhere else in Indonesia, this policy applies to your use of our platform
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wherever local law permits such access.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.